Privacy Policy
We are aware that you place your trust in us, and we consider it our responsibility to protect your privacy. On this page, we explain which data we collect when you use our website, why we collect it, and how we improve your user experience. This way, you know exactly how we work.
Data Controller
This website and the processing of personal data fall under the responsibility of:
LD-Architecten
Hendrik Consciencestraat 9
8500 Kortrijk
Belgium
Company number: BE 0628.893.461
Email: contact@ld-architecten.be
Tel: +32 (0)56 20 57 37
Use of our services
When you register for one of our services, we ask you to provide personal data. This data is used solely to perform the service, on the basis of the contract or your consent. The data is stored on our own secure servers or those of a trusted hosting partner within the EU. We will not combine this information with any other personal data in our possession.
Communication
When you send us an email or other messages, we may keep those messages. Sometimes we may ask you for personal details relevant to the situation, enabling us to process your questions and respond to your requests. This data is stored securely and is not combined with other personal data.
Purposes and legal grounds
We do not collect or use information for purposes other than those described in this Privacy Policy, unless we have obtained your prior consent. Processing always takes place on the basis of:
performance of a contract
consent of the data subject
compliance with legal obligations
our legitimate interests (such as improving our website and services)
Data retention
We do not retain personal data longer than necessary, depending on the purpose:
Customer contact details: up to 7 years after the end of cooperation (for accounting and legal purposes)
Contact via forms or email: up to 2 years after the request has been handled
Newsletter subscriptions: until the moment you unsubscribe
Rights of data subjects
You have the right at any time to:
request access to the personal data we hold about you
request correction of inaccurate data
request deletion of your data (“right to be forgotten”)
object to certain processing operations
withdraw your consent
request data portability
You can submit a request by emailing contact@ld-architecten.be. We will respond within 30 days.
Third parties and data transfers
We do not share information with third parties unless this is necessary for the execution of our services or required by law. If data is transferred outside the EU, we ensure appropriate safeguards are in place in line with GDPR requirements.
Security measures
We take appropriate technical and organisational measures to protect your personal data, including:
encrypted connections (SSL)
strong password management and access control
regular backups and monitoring
restricted internal access to personal data
Data breach notification
In the event of a data breach, we will take immediate action and notify the supervisory authority within 72 hours, and if necessary, the affected individuals.
Cookie Policy
What is a cookie?
This website uses cookies. A cookie is a simple, small file that is sent together with pages from this website [and/or Flash applications], which your browser saves on the hard drive of your computer. The information saved in a cookie can be sent back to our servers when you visit the website again.
Use of session cookies
We use session cookies to see which parts of the website you viewed during this visit. This allows us to adapt our services to the browsing behaviour of our visitors as much as possible. These cookies are automatically deleted as soon as you close your web browser.
Use of permanent cookies
We use permanent cookies to be able to recognise you when you come back to our website. This allows you to set up the website according to your preferences. We can even remember that you agreed to allow cookies to be saved using a cookie. This way, you do not have to repeat your preferences at each visit, which saves you time and makes using our website more enjoyable. Permanent cookies can be deleted via your browser settings.
Google Analytics
The American company, Google, installs a cookie via our website as part of its ‘Analytics’ service. We use this service to receive updated reports on how visitors use our website. Google can provide this information to third parties if Google is legally required to do so, or if these third parties process the information for Google. We do not have any influence on this. We have permitted/not permitted Google to use the analytics information received for other Google services.
The information that Google collects will be made anonymous insofar as is possible. Your IP address is expressly not shared. The information transferred to and by Google is stored on servers in the United States of America. Google undertakes to respect the Privacy Shield principles and is a member of the U.S. Privacy Shield programme. This means that there is an appropriate level of protection for the processing of any personal data.
The American company, Facebook, installs a cookie via our website as part of its ‘Facebook Pixel’ service. We use this service to receive updated reports on how visitors use our website and to display targeted advertisements on Facebook. A user profile is built during your visit to this website. Facebook can provide this information to third parties if Facebook is legally required to do so, or if these third parties process the information for Facebook.
The information transferred to and by Facebook is stored on servers in the United States of America for an indeterminate period.
Google DoubleClick Remarketing
The American company, Google, installs a cookie via our website as part of its ‘DoubleClick AdSense Remarketing’ service. We use this service to be able to show you targeted advertisements after your visit to our website. Google can provide this information to third parties if Google is legally required to do so, or if these third parties process the information for Google. We do not have any influence on any further processing. The information transferred to and by Google is stored on servers in the United States of America for an indeterminate period.
Activating, deactivating, and deleting cookies
You can find more information about activating, deactivating, and removing cookies in the instructions and/or by using your browser’s Help function.